Here is a guide for our free team communications mobile app, LeagueApps Play!
Please be sure you have updated to the latest version of the Play app in the App Store or Google Play Store. If you have questions about your schedule, roster or team communication, please ask your coach or team administrator.
With the LeagueApps Play mobile app, you are able to:
- View the Home tab with the most important and urgent information displayed when you open up the app.
- See a calendar of upcoming events for teams and tournaments
- Filter by family member and event type
- RSVP (Yes, No, Maybe) to an event
- See directions to events and open them in Apple or Google Maps
- Sync scheduled events to a personal calendar
- View standings and game scores
- View a program schedule
- Follow public tournament teams
- View and register for programs with open registration, directly in the app
- View schedules, brackets, and standings for tournaments supported by LeagueApps
- Get notified and view announcements from your organization admins
- Look up a coach or parents' information and initiate a phone call, text, or email
- Receive an email and push notification when coach notes are sent - these are high priority messages that are displayed as alerts in the Play app.
- Receive push notifications when you are sent a new chat message, or when a game or event (i.e. practice, class, etc.) is changed, canceled, or uncanceled. When a game or event is created, your team staff may choose to send you a notification alerting you to the schedule addition. Push notifications are NOT sent when a game event is deleted.
- Send instant chat messages and photos to other team staff and parents (+players over 13 with permissions) who also have the LeagueApps Play app downloaded on their phone. You can also delete your chat messages. Note: if you program organizer has disabled Communications, you will not see the Messages tab, nor be able to send chat messages and photos.
- Access help and support directly in the app in the My Account tab
- Add and edit family member profiles
- Edit email and password settings
- Pay invoices
- Display larger text sizes from your phone's text size settings
Getting Started
How do I download the LeagueApps Play app?
How do I sign in to the Play app?
Why do I not see my team information in the Play app?
How do I find the most important information?
How do I see my past due invoice payments?
How do I register for other programs in the Play app?
How do I view the teams I have access to in the Play app?
Schedule
How do I view my team schedule and details?
How do I filter the calendar to a specific family member or type of event?
How do I share or update my availability using RSVP?
How do I sync a schedule to my phone?
How do I view a game or practice location?
Roster & Communication
How do I view a Team Roster?
How do I update a Player's Profile?
How do I contact a player, guardian, or coach?
How do I view and reply to coach notes?
How do I send chat messages and photos?
How do I rename chat message groups?
How do I delete chat messages?
How do I view announcements from the organization admins?
Standings
How do I view my Team and Program Standings?
Tournament Schedules
How do I see my tournament schedules, brackets, and standings?
How do I follow public tournament teams?
Account Information
Where can I view My Account?
Where can I manage my account and pay invoices?
How can I view more information about my team's organization?
Which programs are in my family account?
Where can I find more helpful resources?
How can I make the text larger in my app?
Download the app
Step 1: Open the App Store or Google Play Store on your phone. Or, click these links to navigate directly to the LeagueApps Play app: App Store | Google Play
Step 2: In the App Store, search for LeagueApps Play; you should see this logo:
Step 3: Download the app, then find it on your home screen.
Logging-in
Enter your Email and Password and click Sign In
This is the email address and password you used to register for your team on LeagueApps.
After you sign in with your email and password, the app asks if you want to use Face ID or Touch ID (iPhone) or your fingerprint or face (Android) next time. Tap Enable. Next time, tap the Face ID or fingerprint button next to Sign ininstead of typing your password. Signing out of the app does not turn it off. If you tap Not Now, iPhone asks again the next time you sign in with your password. Android asks only once.
If you are looking to follow public tournament team schedules, and don't have a login, tap the Find Tournaments button on the login screen for the Play app.
To enable Push Notifications for Chat, Announcement, and Coach Note notifications, as well as Schedule Reminders and Important Changes, click Allow after logging in to the app for the first time.
After logging in, you will go directly to the Home tab. If you've already logged into the Play app before, you will open up the app to the last screen that you had visited previously.
The Home tab shows what needs your attention: payments due, your next events under Up next, announcements from your organization, and your three most recent unread messages and coach notes. Each section only appears when it has something in it.
Home tab
| ⚠️If your program organizer has not published schedules yet, or you are not rostered on a team, your app will not be populated yet, and you will see the below screens instead. |
Past Due Payments
If you have any outstanding payments, a payment alert will display at the top of your Home tab. When you tap the Pay now button, and are past due on programs in multiple organizations, you will select which organization, and then be directed to the My invoices page. If you are only past due for one organization, you will automatically be directed to the My invoices page.
Register for Other Programs
When any organization you belong to has programs open for registration, the bottom of the Home tab says "Registration is now open for additional programs." Tap Sign up now to see the open programs.
When that link is tapped, you will be able to select the organization sites that have open programming (if only one site has open programming, this site selection is skipped).
When a site is selected, you will be taken to a screen with all open programs.
When a program is tapped, you will be taken to an in-app mobile web view to register (you will not need to sign in again).
Team Schedule
| ⚠️ If your team schedule has not been added by your program organizer yet, your Calendar tab will not populate, and you will see this message instead. |
If your schedule is populated, you can filter it to any of your family members or event type by clicking the filter button on the top left of the Calendar tab.
RSVP to share your availability for practices, games or any team events in the Schedule Calendar. From a calendar event click the RSVP icons to submit your response. You can update your response and view others' responses.
You can also tap any event to see the event details, location, and RSVP.
View event locations and open driving directions right on your phone, by clicking on the Locations tab, or the Go button. .
Sync your schedule to your personal calendar. Tap your profile picture or initials in the top right corner to go to My Account. In the Members tab, tap the participant name, then tap Subscribe to user calendar.
| ⚠️ Google does not support a one-click calendar sync through the mobile app. If you want to sync to your Google calendar on your Apple or Android device, follow these instructions. |
- Tap “subscribe” to calendar
- Tap “copy link”
- Go to the browser on phone
- Go to: https://calendar.google.com/
- If you are not already logged into the Google account you want the calendar to subscribe to, you need to log into that account.
- Tap the gear icon on the top right
- Tap settings
- Tap “Add calendar” from the left panel
- Tap “From URL” in the menu that appears beneath “Add calendar”
- Paste the copied URL in the “URL of calendar” field
- Tap “Add calendar”
- Go back to: https://calendar.google.com/
- Make sure that you check the box for the new calendar that was just subscribed to under “Other calendars” on the left side panel
- If you’d like to rename of the calendar, tap the 3 vertical dots on the subscribed calendar under “Other calendars”. The 3 dots will appear when you hover over the subscribed calendar.
- Tap “Settings”
- Change the name
Alternatively, you can subscribe to calendars through the web app under My Schedule.
Teams Tab
The Teams tab in the bottom navigation bar allows you to view all of the teams you are a member of. You can can select teams to view team details and start chats. You can also pin your desired viewed teams to the top of the tab, so you can easily find them.
Team Details
If you tap on a team shown on the Teams tab, Calendar tab, or Home tab, you are able to view the Team details page, which includes the Team Schedule, Roster, Staff, and Standings.
Team Roster
You can access the Roster on the Team details page, which can be accessed in a couple different ways.
1. Tap the Teams tab at the bottom of the screen, then tap any team listed.
2. In the Home and Calendar tabs, you can click on the team listed on the event to view the Team details, including the roster. The Team details page's Roster tab includes player and staff information like Name, Jersey Number, Position, invoice statues (if enabled), and more.*
From the roster, you can contact a player, their guardian, or staff member directly by clicking on the name and then choose the desired communication and included method [Call, Chat, or Email.] *
| ⚠️ Roster displays and information may vary due to custom privacy controls set by your team administrator. |
Standings
In the Standings tab on the Teams page, you can view all teams belonging to programs with Standings enabled. Standings fields that the program organizer has configured will appear as columns in standings.
Messages Tab
There are multiple ways to communicate with the app. Push notifications are also sent when coach notes, announcements, and chat messages are sent, and when games and events have been updated or cancelled.
| ⚠️ If no chats, announcements, or coach notes have been sent by team members yet, you will see this screen on the Messages tab. If your program organizer has disabled communications for your team, you will not be able to see the Messages tab, nor send chat messages. |
Coach Notes
Coaches and staff members have the ability to send Coach Notes, which are high priority messages which will post as an alert in the app, send an email to all team members, and send as a push notification on your phone. You can view coach notes in the Messages tab and on the Home tab.
You have the ability to reply to a coach note by clicking into the coach note, and clicking the Reply button, which will send an email and take you to a direct chat message with the staff member who sent the coach note.
Chat Messaging
On the Messages tab, tap the new chat button (a chat bubble with a plus on iPhone, a + button on Android) to start a chat with the whole team as well as individuals on the team, including staff and parents. Important: Chat recipients must have also downloaded the LeagueApps Play app with chat in order to see the chat messages sent to them.
You will receive a push notification on your phone when you are sent a new chat message in the app. An email notification will not be sent.
Sending Chats
Sending Photos in Chat
Team members can post and view photos directly in chat messages in LeagueApps Play! Tap the green "+" sign at the bottom of the chat thread, select the photo, add a caption if you'd like, and send.
Additionally, photos can be saved directly to your device or shared across a variety of third-party apps by tap-to-hold down on the image. You can also copy and delete photos. To ensure a safe and controlled experience, admins and parents have the ability to remove photos shared by youth participants.
Renaming Chats
You can rename chat groups or direct chat messages you're part of, so you can quickly find conversations and continue chats. When you're in a chat message, tap the name(s) in the top left corner, tap the pencil icon to edit the group name, and then type in the new group name.
Deleting Chats
You are also able to delete individual chat messages by holding down on the message, and tapping the Delete popup.
| ⚠️ For Android users, your Play app icon on your phone home screen will show a red notification icon when you have received a new chat message. To clear this red notification icon, swipe down from your phone's main home screen and then clear notifications for the Play app. |
If a parent or coach or player over 18 years of age hasn't downloaded the Play app, then you will not be able to chat with them directly in the chat thread. If you do send someone marked in red a chat message, they will receive an email providing them with the missed chat message and a link to download the Play app to view it there.
Announcements
Your organization admins may send your team important messages, called Announcements. These will be sent as an email, a push notification to your mobile device, and will also appear on your Home tab and at the top of your Messages tab until they expire. You can reply to that announcement via the email that is sent.
Roster Page
Contact players, guardians, or staff directly from the Roster by clicking on the person's name and choose the desired communication method [Call, Message, Email.]
Tournament Schedules
For any tournaments scheduled through LeagueApps, participants can view their tournament schedules, brackets, standings and rosters in the LeagueApps Play mobile app.
Follow Public Tournament Teams
If you are logged into the LeagueApps Play app, you will be able to find and follow teams in public tournaments run through LeagueApps by clicking the trophy icon in the top right of the Teams tab. This will allow you to view team schedules, locations, standings, and brackets; and be notified of game changes on teams you follow. Learn more here.
My Account
Tap your profile picture or initials in the top right corner to open My Account. It shows the members and organizations on your account, and a Help tab with support links. Your teams are on the Teams tab at the bottom of the screen.
Manage Account & Pay Invoices
In the My Account tab, tap the Manage & Pay button, select which organization you're looking to manage the account for (if you have more than one), and then you'll be brought to the Manage & Pay screen for that organization.
Edit Settings
On the Manage & Pay Screen, if you tap the Edit account settings link, you will be able to view and edit your email address, password, and email notification settings.
Add & Edit Family
On the Manage & Pay Screen, if you tap the Update your family link, you will be able to view, add, edit, and delete family members on your account.
Pay Invoices
Organizations
By clicking into the Organizations listed, you can view upcoming programs for the organization, as well as any listed social media accounts.
Help
On the Help tab under My Account, you can find links to view tutorials and FAQs.
Accessibility
The Play app supports larger text sizes that can be turned on in Accessibility settings
- For Apple devices, you can turn these settings on and off for your Apple device by navigating to Settings > Accessibility > Display & Text Size > Larger Text on your device (not in the LeagueApps Play app).
- On Android, change the font size in your phone's Settings app (usually under Display or Accessibility) and the app follows it.
The text size you choose will be reflected in the LeagueApps Play app.
Frequently Asked Questions
I don't have an account, what do I do?
Visit your team's website and register for the team; then use those credentials to log in to the app.
I forgot my username and/or password, what do I do?
You can use your email instead of your username. Click [Forgot your password?] and then enter your email address. You will receive an email shortly to reset your password.
I'm not on a team, how do I use the app?
You need to be registered with a team to use the app. Visit your team's website and register for the team; then use those credentials to log in to the app.
I don't see my team, what do I do?
Contact your coach or team administrator to confirm you are registered with the correct team.
Why am I not receiving an email notification when I am sent a chat message in the app?
Chat recipients receive push notifications on their phone when they receive a new chat message. An email notification will not be sent.
Why am I unable to chat with a select parents on my team?
Chat recipients must have also downloaded the LeagueApps Play app in order to see the chat messages sent to them. They will be sent an email with the missed chat message and a link to download the app so they can chat back with you.
How do I edit a player's information or picture?
Login to your team's LeagueApps website. On your member dashboard, click [Edit Profile] make the desired changes and then click [Save Changes].
How do I contact a player or coach?
You can contact a player or coach by sending them a chat message in the Messages tab; or on the app's roster page, click on the person's name and choose [Call] [Message] or [Email]. Additionally, you can reply to coach notes to chat directly with the staff member or coach who sent the coach note.
What are my login credentials for the LeagueApps Play app?
To login, you should use the same email and password as the account used when registering to the team. If you forget your password, your program administrator will no longer be able to change it on your behalf. You will be required to change it yourself by clicking the Forgot password? on the login screen. For more details on password resets, click here.
My schedule seems to be showing up in Eastern Time, but I'm not in that timezone - how can I fix this?
Please ensure you have updated the Play app in the App Store or Google Play Store recently to fix this setting.
Why can't I delete chat messages?
Please ensure you have updated the Play app in the App Store or Google Play Store recently to fix this setting.