LeagueApps Play App Guide for Parents & Players

Here is a guide for our free team communications mobile app, LeagueApps Play!

Please be sure you have updated to the latest version of the Play app in the App Store or Google Play Store. If you have questions about your schedule, roster or team communication ask your coach or team administrator. 

With the LeagueApps Play mobile app, you are able to:

  • See a calendar of upcoming events

  • RSVP (Yes, No, Maybe) to an event

  • See directions to events and open them in Apple or Google Maps

  • Sync scheduled events to a personal calendar

  • View standings (not available for Android - stay tuned!)

  • View scores of games

  • View a program schedule

  • Look up a coach or parents' information and initiate a phone call, text, or email

  • Receive push notifications when you are sent a new chat message, or when a game or event (i.e. practice, class, etc.) is changed, cancelled, or uncancelled. Push notifications are NOT sent when an event is created or deleted.

  • Send instant chat messages to other team staff, parents, and players over 13 who also have the LeagueApps Play app downloaded on their phone. You can also delete chat messagess and conversations.

  • Access help and support directly in the app in the My Account tab

Getting Started
How do I download the LeagueApps Play app?
How do I log in to the Play app?
How do I find my team?


Schedule
How do I share or update my availability using RSVP?
How do I sync a schedule to my phone?
How do I view a game or practice location?

Roster & Communication
How do I view a Team Roster?
How do I update a Player's Profile?
How do I contact a player or coach?
How do I send chat messages?
How do I delete chat messages and conversations?


Standings

How do I view my Team and Program Standings?

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Download the app

Step 1

Open the App Store or Google Play Store on your phone. Or, click these links to navigate directly to the LeagueApps Play app:  App Store Google Play

Step 2

In the App Store, search for LeagueApps Play; you should see this logo:

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Step 3

Download the app, then find it on your home screen.

 

Logging-in

Enter your Email and Password and click [LOGIN]
This is the email address and password you used to register for your team on LeagueApps. 

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To enable Push Notification for Team Messages, Schedule Reminders and Changes click [Allow] after logging in to the app for the first time. 
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After logging in, you will go directly to a Schedule Calendar where you can choose a team for any member of your family account from the top dropdown arrow, or tap the Teams tab in the bottom navigation menu.
Note: the Teams tab currently only shows for iOS users; stay tuned for Android.

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The first time you log into the app, you will see navigation tips to help you understand what the different tabs and features mean. (Available on Apple devices - coming soon to Android!) 

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If you need further assistance navigating and using the Play app, you can go to My Account and tap Turn On Tool Tips so that you always see the navigational pop-ups above. You can also view the links support articles listed on the page. (Available on Apple devices - coming soon to Android).

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Team Schedule

RSVP to share your availability for practices, games or any team events in the Schedule Calendar. From a calendar event click the RSVP icons to submit your response. You can also tap any event to see the event details and RSVP.

You can update your response at any time and view others' responses. 
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View event locations and open driving directions right on your phone, by clicking on the location of a calendar event in the app.

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You can also view your Schedule in the Teams tab (not available for Android - stay tuned!).

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Sync your schedule to your personal calendar. From the app Schedule page, click the mceclip1.png symbol in the top left corner to go to My Account. Tap the participant name, then Subscribe to Calendar. 

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PLEASE NOTE: Google does not support a one-click calendar sync through the mobile app. If you want to sync to your Google calendar on your Apple device, follow these instructions (not applicable for Android - stay tuned!).

  1. Tap “subscribe” to calendar
  2. Tap “copy link”
  3. Go to the browser on phone
  4. Go to: https://calendar.google.com/
  5. If you are not already logged into the Google account you want the calendar to subscribe to, you need to log into that account.
  6. Tap the gear icon on the top right
  7. Tap settings
  8. Tap “Add calendar” from the left panel
  9. Tap “From URL” in the menu that appears beneath “Add calendar”
  10. Paste the copied URL in the “URL of calendar” field
  11. Tap “Add calendar”
  12. Go back to: https://calendar.google.com/
  13. Make sure that you check the box for the new calendar that was just subscribed to under “Other calendars” on the left side panel
  14. If you’d like to rename of the calendar, tap the 3 vertical dots on the subscribed calendar under “Other calendars”. The 3 dots will appear when you hover over the subscribed calendar.
  15. Tap “Settings”
  16. Change the name

Alternatively, you can subscribe to calendars through the web app under My Schedule.

 

Team Roster

You can access the Roster in the Teams tab (not available for Android - stay tuned!) and on the Event Details page. The Roster includes player and staff information like Name, Jersey Number, Position, and more.*

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From the roster, you can contact a player or staff member directly by clicking on the name and then choose the desired communication method [Call, Message or Email.] *


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*Roster displays and information may vary due to custom privacy controls set by your team administrator.
 

Standings (not available for Android - stay tuned!)

In the Standings tab, you can view all teams belonging to programs with Standings enabled.

Standings fields that the program organizer has configured will appear as columns in standings. Flipping the phone sideways allows you to more easily view Standings in portrait mode.

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Messaging

There are multiple ways to communicate with the app. Push notifications are also sent when chat messages are sent, and when events have been updated or cancelled. 

 

Chat Messaging

In the Chat tab, you are able to click the ➕ sign in the top right corner to chat message with the whole team as well as individuals on the team, including staff and parents. Important: Chat recipients must have also downloaded the LeagueApps Play app with chat in order to see the chat messages sent to them.

You will receive a push notification on your phone when you are sent a new chat message in the app. An email notification will not be sent.

You are also able to delete individual chat messages by holding down on the message, and tapping the Delete popup. To delete a whole conversation, swipe the conversation all the way to the left.

NOTE: For Android users, your Play app icon on your phone home screen will show a red notification icon when you have received a new chat message. To clear this red notification icon, swipe down from your phone's main home screen and then clear notifications for the Play app.

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If a parent or coach or player over 18 years of age hasn't downloaded the Play app, then you will not be able to send them chat messages. If you have an Apple device, you will see these individuals marked in red. If you do not see this in your app, please make sure your app is updated. 

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If you do send someone marked in red a chat message, they will receive an email providing them with the missed chat message and a link to download the Play app to view it there.



Roster Page

Contact players or staff directly from the Roster by clicking on the person's name and choose the desired communication method [Call, Message, Email.]
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FAQs

1. I don't have an account, what do I do?
Visit your team's website and register for the team; then use those credentials to log in to the app.
 
2. I forgot my username and/or password, what do I do?
You can use your email instead of your username. Click [Forgot your password?] and then enter your email address. You will receive an email shortly to reset your password. 
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3. I'm not on a team, how do I use the app?
You need to be registered with a team to use the app. Visit your team's LeagueApps website and register for the team; then use those credentials to log in to the app.
  
4. I don't see my team, what do I do?
Contact your coach or team administrator to confirm you are registered with the correct team. 

 

5. Why am I not receiving an email notification when I am sent a chat message in the app?

Chat recipients receive push notifications on their phone when they receive a new chat message. An email notification will not be sent.

 

6. Why am I unable to chat with a select parents on my team?

Chat recipients must have also downloaded the LeagueApps Play app in order to see the chat messages sent to them.


7. How do I edit a player's information or picture?
Login to your team's LeagueApps website. On your member dashboard, click [Edit Profile] make the desired changes and then click [Save Changes].


8. How do I contact a player or coach?
You can contact a player or coach by sending them a chat message in the Chat tab; or on the app's roster page, click on the person's name and choose [Call] [Message] or [Email].

 

9. What are my login credentials for the LeagueApps Play app?

To login, you should use the same email and password as the account used when registering to the team. If you forget your password, your program administrator will no longer be able to change it on your behalf. You will be required to change it yourself by clicking the Forgot password? on the login screen. For more details on password resets, click here.

 

10. My schedule seems to be showing up in Eastern Time, but I'm not in that timezone - how can I fix this?

Please ensure you have updated the Play app in the App Store or Google Play Store recently to fix this setting.

 

11. Why can't I delete chat messages or conversations?
Please ensure you have updated the Play app in the App Store or Google Play Store recently to fix this setting.

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