Here is a Coaches & Staff Guide for our free team communications mobile app, LeagueApps Play! Please be sure you have updated to the latest version of the Play app in the App Store or Google Play Store. If you have questions about your LeagueApps permissions as a coach or staff member, ask your team administrator.
With the LeagueApps Play, designated Coaches & Staff are able to:
- View the Home tab with the most important and urgent information displayed when you open up the app.
- Schedule and modify games events, including with External Teams
- Choose to send a push notification and email when you add a new game or event
- Add custom locations on the fly directly in the mobile app
- Filter by family member and event type
- RSVP (Yes, No, Maybe) to an event
- See a calendar of upcoming events for teams and tournaments
- See directions to events and open them in Apple or Google Maps
- Sync scheduled events to a personal calendar
- View RSVPs, send reminders, and check-in attendees at games and events
- View, add, and edit game scores
- View standings
- Follow public tournament teams
- View team schedule, roster, and player information
- View and register for programs with open registration, directly in the app
- Get notified and view announcements from your organization admins
- Create and send coach notes - these are high priority messages that are displayed as alerts in the Play app and send emails and push notifications. These can be sent to the whole team, or you can send it to individual(s). Note: if you program organizer has disabled Communications, you will not see the Messages tab, nor be able to send coach notes.
- Look up a parent's contact information and initiate a phone call, text, or email
- Receive push notifications when you are sent a new chat message, or when a game or event (i.e. practice, class, etc.) is changed, cancelled, or uncanceled. Push notifications are NOT sent when an event is created or deleted.
- Send instant chat messages and photos to other team staff and parents (+players over 13 with permissions) who also have the LeagueApps Play app downloaded on their phone. You can also delete your chat messages. Note: if you program organizer has disabled Communications, you will not see the Messages tab, nor be able to send chat messages and photos.
- Access help and support directly in the app in the My Account tab
- Display larger text sizes from your phone's text size settings
Getting Started
How do I download the LeagueApps Play app?
How do I sign in to the Play app?
Why do I not see my team information in the Play app?
How do I find the most important information?
How do I see my past due invoice payments?
How do I register for other programs in the Play app?
How do I view the teams I have access to in the Play app?
Schedule
How do I view my team schedule?
How do I filter the calendar to a specific family member or type of event?
How do I add a game or event?
How do I send a push notification and email when I create a game or event?
How do I edit a game or event?
How do I add a custom location?
How do I sync a schedule to my phone?
How do I view a game or practice location?
How do I add or edit game scores?
RSVP & Attendance
Can I take attendance on the app?
How do I share or update my availability using RSVP?
How do I view RSVPs and check-in athletes?
How do I send RSVP reminders?
Roster & Communication
How do I view a Team Roster?
How do I update my roster profile?
How do I contact a player, guardian, or coach?
How do I send coach notes?
How do I reply to coach notes?
How do I send chat messages and photos?
How do I rename chat message groups?
How do I delete chat messages?
How do I view announcements from the organization admins?
Standings
How do I view my Team and Program Standings?
Tournament Schedules
How do I see my tournament schedules, brackets, and standings?
How do I follow public tournament teams?
Account Information
Where can I view My Account?
Where can I manage my account and pay invoices?
How can I view more information about my team's organization?
Which programs are in my family account?
Where can I find more helpful resources?
How can I make the text larger in my app?
Download the app
Step 1: Open the App Store or Google Play Store on your phone. Or, click these links to navigate directly to the LeagueApps Play app: App Store | Google Play
Step 2: In the App Store, search for LeagueApps Play; you should see this logo:
Step 3: Download the app, then find it on your home screen.
Logging-in
Enter your LeagueApps login Email and Password and click Sign In
This is the email address and password you used to register and manage your team on LeagueApps.
After you sign in with your email and password, the app asks if you want to use Face ID or Touch ID (iPhone) or your fingerprint or face (Android) next time. Tap Enable. Next time, tap the Face ID or fingerprint button next to Sign ininstead of typing your password. Signing out of the app does not turn it off. If you tap Not Now, iPhone asks again the next time you sign in with your password. Android asks only once.
If you are looking to follow public tournament team schedules, and don't have a login, tap the Find Tournaments button on the login screen for the Play app.
To enable Push Notifications for Chat and Coach Note notifications, as well as Schedule Reminders and Important Changes, click Allow after logging in to the app for the first time.
After logging in, you will go directly to the Home tab. If you've already logged into the Play app before, you will open up the app to the last screen that you had visited previously.
The Home tab shows what needs your attention: payments due, your next events under Up next, announcements from your organization, and your three most recent unread messages and coach notes. Each section only appears when it has something in it.
Home Tab
| ⚠️ If your program organizer has not published schedules yet, or you are program-level scorekeeper who has not been added to a team, your app will not be populated yet, and you will see the below screens instead. |
For more help, open My Account from the top right corner and tap the Help tab for links to support articles.
Past Due Payments
If you have any outstanding payments, a payment alert will display at the top of your Home tab. When you tap the Pay now button, and are past due on programs in multiple organizations, you will select which organization, and then be directed to the My invoices page. If you are only past due for one organization, you will automatically be directed to the My invoices page.
Register for Other Programs
When any organization you belong to has programs open for registration, the bottom of the Home tab says "Registration is now open for additional programs." Tap Sign up now to see the open programs.
When that link is tapped, you will be able to select the organization sites that have open programming (if only one site has open programming, this site selection is skipped).
When a site is selected, you will be taken to a screen with all open programs.
When a program is tapped, you will be taken to an in-app mobile web view to register (you will not need to sign in again).
Team Schedule
| ⚠️ If your team schedule has not been added by your program organizer yet, your Calendar tab will not populate, and you will see this message instead. |
If your schedule is populated, you can filter it to any of your family members or event type by clicking the filter button on the top left of the Calendar tab.
Teams Tab
The Teams tab in the bottom navigation bar allows you to view all of the teams you are a member of. You can can select teams to view team details, add games and events, and start chats. You can also pin your desired viewed teams to the top of the tab, so you can easily find them.
The trophy icon in the top right of the screen allows to find and follow teams for any public tournament run through LeagueApps. Learn more here
Team Details & Schedule
If you tap on a team shown in your schedule, you are able to view the Team details page, which includes the Team Schedule, Roster, Staff, and Standings.
Create Games & Events
Add Games & Events from the Calendar tab by clicking the button. You will select whether you want to create a game or create an event, and then you will follow an easy builder to create it. You are able to create events with External teams (i.e. aren't registered through LeagueApps), providing you with the flexibility to build out a more comprehensive schedule if there are outside teams.
You can also add games and events on the individual Team Schedule page.
Send Game & Event Creation Notifications
When you tap the Save button when creating a new game or event, you can send a push notification and email to your team members by clicking the Notify participants checkbox, and then tapping the Yes, save button.
| ⚠️ The notification will automatically take members directly to the newly created event/game (if they’ve updated their mobile app), and gives the user further confirmation of the newly created event. For those that don’t update their mobile apps, they will still get a push notification, but that notification will route them into the app, but not directly to the newly created event. For those who updated, they will route to the new event. |
Edit Games & Events
Edit (change, cancel, delete) Events on the Event Details Page by clicking green Edit button in the top right corner.
Custom Locations
If enabled by your organization, you can add custom locations in the app when adding or editing an event by clicking into the Location section, and clicking the Create Location button.
RSVPs
RSVP to share your availability for practices, games or any team events in the Schedule Calendar. From a calendar event click the RSVP icons to submit your response.
You can tap any event to see the event details, location, and RSVP. There is a setting to exclude staff from the RSVP counts.
RSVP Reminders
In the RSVP tab of a game or event, you have the option to send an RSVP reminder (via email and push notification). If a RSVP reminder was sent previously through the app, you'll also be able to see when it was sent to the team. You will be allowed to send another RSVP reminder four hours after the previous reminder was sent.
Check-Ins
Check-in athletes as they arrive in the RSVPs tab.
Locations + Directions
View event locations and open driving directions right on your phone, by clicking on the Locations tab, or the Directions button .
Sync Schedules
Sync your schedule to your personal calendar. Tap your profile picture or initials in the top right corner to go to My Account. In the Members tab, tap the participant name, then tap subscribe to calendar.
| ⚠️ Google does not support a one-click calendar sync through the mobile app. If you want to sync to your Google calendar on your Apple or Android device, follow these instructions. |
- Tap “subscribe” to calendar
- Tap “copy link”
- Go to the browser on phone
- Go to: https://calendar.google.com/
- If you are not already logged into the Google account you want the calendar to subscribe to, you need to log into that account.
- Tap the gear icon on the top right
- Tap settings
- Tap “Add calendar” from the left panel
- Tap “From URL” in the menu that appears beneath “Add calendar”
- Paste the copied URL in the “URL of calendar” field
- Tap “Add calendar”
- Go back to: https://calendar.google.com/
- Make sure that you check the box for the new calendar that was just subscribed to under “Other calendars” on the left side panel
- If you’d like to rename of the calendar, tap the 3 vertical dots on the subscribed calendar under “Other calendars”. The 3 dots will appear when you hover over the subscribed calendar.
- Tap “Settings”
- Change the name
Alternatively, you can subscribe to calendars through the web app under My Schedule.
Add and Edit Game Scores
If you are designated as a scorekeeper on the team-level by your organization admins, you can add and edit game scores once the game is over.
On the Events tab, click the clipboard with pencil button
You'll be able to type in the scores and save them, updating the Events page and Standings.
.
Designated scorekeepers on the program-level will also be able to enter scores on the Organizations tab. Tap your profile picture or initials in the top right corner to go to the Organizations tab. Tap the organization, and Add scores for the program that you are a designated scorekeeper.
Team Roster
You can access the Roster on the Team details page, which can be accessed in a couple different ways.
1. Tap the Teams tab at the bottom of the screen, then tap any team listed.
2. In the Home and Calendar tabs, you can click on the team listed on the event to view the Team details, including the roster. The Team details page's Roster tab includes player and staff information like Name, Jersey Number, Position, invoice statues (if enabled), and more.*
From the roster, you can click into a team member to view their invoice status; as well as contact the player, their guardian, or staff member directly by clicking on the name and then choose the desired communication and included method [Call, Chat, or Email.] *
| ⚠️ Roster displays and information may vary due to custom privacy controls set by your team administrator. |
Standings
In the Standings tab, you can view all teams belonging to programs with Standings enabled. Standings fields that the program organizer has configured will appear as columns in standings.
Messages Tab
There are multiple ways to communicate with the app. Push notifications are also sent when chat messages, announcements, and coach notes are sent, and when games and events have been updated or cancelled.
| ⚠️ If no chats, announcements, or coach notes have been sent by team members yet, you will see this screen on the Messages tab. If your program organizer has disabled communications for your team, you will not be able to see the Messages tab, nor send chat messages and coach notes. |
Coach Notes
Coaches and staff members have the ability to send Coach Notes, which are high priority messages which will post as an alert in the app, send an email to all team members, and send as a push notification on team members' phones. You can send coach notes to targeted individuals. You can view coach notes in the Messages tab and on the Home tab.
If your members reply to coach notes, the reply will send to the email of the coach/staff member who created the coach note.
Create Coach Notes
To create a coach note, tap the new chat button on the Messages tab (a chat bubble with a plus on iPhone, a + button on Android), choose Create coach note, and pick your team and any specific people.
Simply type in the title and copy (which can include URLs), and click Send note.
You have the option to send this as an urgent message which will tag it as "Urgent" in the app, and you can also send it as an email to make sure your team members see this coach note.
Replying to Coach Notes
You have the ability to reply to a coach note sent by staff members besides yourself by clicking into the coach note, and clicking the Reply button, which will take you to a direct chat message with the staff member who sent the coach note. Team members and staff are also able to reply to your created coach notes and start a chat message with you, by following the same steps.
Chat Messaging
On the Messages tab, tap the new chat button (a chat bubble with a plus on iPhone, a + button on Android) to start a chat with the whole team as well as individuals on the team, including staff and parents. Important: Chat recipients must have also downloaded the LeagueApps Play app with chat in order to see the chat messages and photos sent to them.
Sending Chats
You will receive a push notification on your phone when you are sent a new chat message in the app. An email notification will not be sent.
Sending Photos in Chat
Team members can post and view photos directly in chat messages in LeagueApps Play! Tap the green "+" sign at the bottom of the chat thread, select the photo, add a caption if you'd like, and send.
Additionally, photos can be saved directly to your device or shared across a variety of third-party apps by tap-to-hold down on the image, or by tapping to the image to view it in full size and tapping the share button. You can also copy and delete photos. To ensure a safe and controlled experience, admins and parents have the ability to remove photos shared by youth participants.
Renaming Chats
You can rename chat groups or direct chat messages you're part of, so you can quickly find conversations and continue chats. When you're in a chat message, tap the name(s) in the top left corner, tap the pencil icon to edit the group name, and then type in the new group name.
Deleting Chats
You are also able to delete individual chat messages by holding down on the message, and tapping the Delete popup.
| ⚠️ For Android users, your Play app icon on your phone home screen will show a red notification icon when you have received a new chat message. To clear this red notification icon, swipe down from your phone's main home screen and then clear notifications for the Play app. |
If a parent or coach or player over 18 years of age hasn't downloaded the Play app, then you will not be able to chat with them directly in the chat thread. If you do send someone marked in red a chat message, they will receive an email providing them with the missed chat message and a link to download the Play app to view it there.
Announcements
Your organization admins may send your team important messages, called Announcements. These will be sent as an email, a push notification to your mobile device, and will also appear on your Home tab and at the top of your Messages tab until they expire. You can reply to that announcement via the email that is sent.
Roster Page
Contact players, guardians, or staff directly from the Roster by clicking on the person's name and choose the desired communication method [Call, Message, Email.]
Tournament Schedules
For any tournaments scheduled through LeagueApps, participants can view their tournament schedules, brackets, standings and rosters in the LeagueApps Play mobile app.
Follow Public Tournament Teams
If you are logged into the LeagueApps Play app, you will be able to find and follow teams in public tournaments run through LeagueApps by clicking the trophy icon in the top right of the Teams tab. This will allow you to view team schedules, locations, standings, and brackets; and be notified of game changes on teams you follow. Learn more here.
My Account
Tap your profile picture or initials in the top right corner to open My Account. It shows the members and organizations on your account, and a Help tab with support links. Your teams are on the Teams tab at the bottom of the screen.
Manage Account & Pay Invoices
In the My Account tab, tap the Manage & Pay button, select which organization you're looking to manage the account for (if you have more than one), and then you'll be brought to the Manage & Pay screen for that organization.
Edit Settings
On the Manage & Pay Screen, if you tap the Edit account settings link, you will be able to view and edit your email address, password, and email notification settings.
Add & Edit Family
On the Manage & Pay Screen, if you tap the Update your family link, you will be able to view, add, edit, and delete family members on your account.
Pay Invoices
Organizations
By clicking into the Organizations listed, you can view upcoming programs for the organization, as well as any listed social media accounts. If you are a designated scorekeeper, and have been adding on the program-level, you will be able to add game scores for any programs you've been added to. You will see an Add scores link under the respective program(s).
Help
On the Help tab under My Account, you can find links to view tutorials and FAQs.
Accessibility
The Play app supports larger text sizes that can be turned on in accessibility settings:
- For Apple devices. You can turn these settings on and off for your Apple device by navigating to Settings > Accessibility > Display & Text Size > Larger Text on your device (not in the LeagueApps Play app).
- On Android, change the font size in your phone's Settings app (usually under Display or Accessibility) and the app follows it.
The text size you choose will be reflected in the LeagueApps Play app.
Frequently Asked Questions
I don't have an account, what do I do?
Visit your team's website and register for the team; then use those credentials to log in to the app.
I forgot my username and/or password, what do I do?
You can use your email instead of your username. Click Forgot password? and then enter your email address. You will receive an email shortly to reset your password.
I'm not on a team, how do I use the app?
You need to be registered with a team to use the app. Visit your team's website and register for the team; then use those credentials to log in to the app.
I don't see my team, what do I do?
Contact your coach or team administrator to confirm you are registered with the correct team.
Why am I not receiving an email notification when I am sent a chat message in the app?
Chat recipients receive push notifications on their phone when they receive a new chat message. An email will not be sent.
Why am I unable to chat with a select parents on my team?
Chat recipients must have also downloaded the LeagueApps Play app in order to see the chat messages sent to them.
How do I edit a player's information or picture?
Login to your team's LeagueApps website. On your member dashboard, click Edit Profile make the desired changes and then click Save Changes.
How do I contact a player or coach?
You can contact a player or coach by sending them a chat message in the Messages tab; or on the app's roster page, click on the person's name and choose [Call] [Message] or [Email].
What are my login credentials for the LeagueApps Play app?
To login, you should use the same email and password as the account used when registering to the team. If you forget your password, your program administrator will no longer be able to change it on your behalf. You will be required to change it yourself by clicking the Forgot password? on the login screen. For more details on password resets, click here.
My schedule seems to be showing up in Eastern Time, but I'm not in that timezone - how can I fix this?
Please ensure you have updated the Play app in the App Store or Google Play Store recently to fix this setting.
Why can't I delete chat messages?
Please ensure you have updated the Play app in the App Store or Google Play Store recently to fix this setting.
How can I add a clickable URL in my practice's details section?
Currently, you are unable to hyperlink any URLs on the Event Details page. You can include URLs in your coach notes or chat messages in the Messages tab.
Why don't I see the Create Location button in my Play app?
You need to have the permissions to create locations. Please contact your program administrator if you are not seeing that functionality. Additionally, be sure you have updated to the latest version of the Play app.
Why don't I input game scores in my Play app?
Your program administrator must assign you as a designated scorekeeper for each team or program where you should input game scores. Please contact them for more information.