Here is a Coaches & Staff Guide for our free team communications mobile app, LeagueApps Play! Please be sure you have updated to the new Play app in the App Store or Google Play Store. If you have questions about your LeagueApps permissions as a coach or staff member, ask your team administrator.
With the LeagueApps Play, designated Coaches & Staff are able to:
View the Home feed with the most important and urgent information displayed when you open up the app
Schedule and modify games events, including with External Teams
- Choose to send a push notification and email when you add a new game or event
Add custom locations on the fly directly in the mobile app
RSVP (Yes, No, Maybe) to an event
See a calendar of upcoming events for teams and tournaments
See directions to events and open them in Apple or Google Maps
Sync scheduled events to a personal calendar
Check-in attendees at events
View, add, and edit game scores
View team roster and player information
- View and register for programs with open registration, directly in the app
Create and send coach notes - these are high priority messages that are displayed as alerts in the Play app and send emails and push notifications. Note: if you program organizer has disabled Communications, you will not see the Communications tab, nor be able to send coach notes.
Look up a parent's contact information and initiate a phone call, text, or email
Receive push notifications when you are sent a new chat message, or when a game or event (i.e. practice, class, etc.) is changed, cancelled, or uncanceled. Push notifications are NOT sent when an event is created or deleted.
Send instant chat messages to other team staff and parents (+players over 13) who also have the LeagueApps Play app downloaded on their phone. You can also delete chat messages and conversations. Note: if you program organizer has disabled Communications, you will not see the Communications tab, nor be able to send chat messages.
Access help and support directly in the app in the My Account tab
How do I download the LeagueApps Play app?
How do I sign in to the Play app?
Why do I not see my team information in the Play app?
How do I find the most important information?
How do I register for other programs in the Play app?
How do I add a game or event?
How do I send a push notification and email when I create a game or event?
How do I edit a game or event?
How do I add a custom location?
Can I take attendance on the app?
How do I share or update my availability using RSVP?
How do I sync a schedule to my phone?
How do I view a game or practice location?
How do I add or edit game scores?
Roster & Communication
How do I view a Team Roster?
How do I update my roster profile?
How do I contact a player or coach?
How do I send coach notes?
How do I reply to coach notes?
How do I delete coach notes?
How do I send chat messages?
How do I delete chat messages and conversations?
Where can I view My Account?
Where can I manage my account and pay invoices?
How can I view more information about my team's organization?
Which programs are in my family account?
Where can I find more helpful resources?
Step 2: In the App Store, search for LeagueApps Play; you should see this logo:
Step 3: Download the app, then find it on your home screen.
Enter your LeagueApps login Email and Password and click Sign In
This is the email address and password you used to register and manage your team on LeagueApps.
To enable Push Notifications for Chat and Coach Note notifications, as well as Schedule Reminders and Important Changes, click Allow after logging in to the app for the first time.
After logging in, you will go directly to the Home feed tab.
The Home feed shows you the most important information, including upcoming games and events, and unread communications from your coaches and teams. The Home feed will only display unread chats that are less than 7 days old, and unread coach notes that are less than 28 days old.
|⚠️ If your program organizer has not published schedules yet, or you are program-level scorekeeper who has not been added to a team, your app will not be populated yet, and you will see the below screens instead.|
The first time you log into the app, you will see navigation tips to help you understand what the different tabs and features mean. (Available on Apple devices - coming soon to Android!)
If you need further assistance navigating and using the Play app, you can go to My Account by tapping the person icon in the top right corner, and tapping Turn On Tool Tips so that you always see the navigational pop-ups above. You can also view the links support articles listed on the page. (Available on Apple devices - coming soon to Android).
Register for Other Programs
A Find more programs link appears at the bottom of your Home Feed when any organization you are a member of in the LeagueApps Play app has with open registrations for their programming. Scroll down vertically to the bottom of the Home Feed to view the Find more programs link.
When that link is tapped, you will be able to select the organization sites that have open programming (if only one site has open programming, this site selection is skipped).
When a site is selected, you will be taken to a screen with all open programs.
When a program is tapped, you will be taken to an in-app mobile web view to register (you will not need to sign in again).
|⚠️ If your team schedule has not been added by your program organizer yet, your Schedule tab will not populate, and you will see this message instead.|
Create Games & Events
Add Games & Events from the Schedule Page by clicking the button. You will select whether you want to create a game or create an event, and then you will follow an easy builder to create it. You are able to create events with External teams (i.e. aren't registered through LeagueApps), providing you with the flexibility to build out a more comprehensive schedule if there are outside teams.
Send Game & Event Creation Notifications
When you tap the Save button when creating a new game or event, you can send a push notification and email to your team members by clicking the Notify participants checkbox, and then tapping the Yes, save button.
|⚠️ The notification will automatically take members directly to the newly created event/game (if they’ve updated their mobile app), and gives the user further confirmation of the newly created event. For those that don’t update their mobile apps, they will still get a push notification, but that notification will route them into the app, but not directly to the newly created event. For those who updated, they will route to the new event.|
Edit Games & Events
Edit (change, cancel, delete) Events on the Event Details Page by clicking green Edit button in the top right corner.
If enabled by your organization, you can add custom locations in the app when adding or editing an event by clicking into the Location section, and clicking the Create Location button.
RSVPs + Check-Ins
RSVP to share your availability for practices, games or any team events in the Schedule Calendar. From a calendar event click the RSVP icons to submit your response. You can also tap any event to see the event details and RSVP.
Sync your schedule to your personal calendar. Click the symbol in the top right corner to go to My Account. In the Members tab, tap the participant name, then Subscribe to Calendar.
|⚠️ Google does not support a one-click calendar sync through the mobile app. If you want to sync to your Google calendar on your Apple or Android device, follow these instructions.|
- Tap “subscribe” to calendar
- Tap “copy link”
- Go to the browser on phone
- Go to: https://calendar.google.com/
- If you are not already logged into the Google account you want the calendar to subscribe to, you need to log into that account.
- Tap the gear icon on the top right
- Tap settings
- Tap “Add calendar” from the left panel
- Tap “From URL” in the menu that appears beneath “Add calendar”
- Paste the copied URL in the “URL of calendar” field
- Tap “Add calendar”
- Go back to: https://calendar.google.com/
- Make sure that you check the box for the new calendar that was just subscribed to under “Other calendars” on the left side panel
- If you’d like to rename of the calendar, tap the 3 vertical dots on the subscribed calendar under “Other calendars”. The 3 dots will appear when you hover over the subscribed calendar.
- Tap “Settings”
- Change the name
Add and Edit Game Scores
If you are designated as a scorekeeper on the team-level by your organization admins, you can add and edit game scores once the game is over.
On the Events tab, click the clipboard with pencil button
You'll be able to type in the scores and save them, updating the Events page and Standings.
Currently on the iOS Play app, designated scorekeepers on the program-level will also be able to enter scores on the Organizations tab. Tap the symbol in the top right corner to go to the Organizations tab. Tap the organization, and Add scores for the program that you are a designated scorekeeper. [Coming soon to Android]
1. In the My Account sidebar, which you can access by clicking the person symbol in the top right corner, you can tap the Teams tab and select from any team listed.
2. In the Home and Schedule tabs, you can click on the team listed on the event to view the Team details.
The Team details page includes the Team Roster, Staff, and Standings. The Roster includes player and staff information like Name, Jersey Number, Position, invoice statues (if enabled), and more.*
|⚠️ Roster displays and information may vary due to custom privacy controls set by your team administrator.|
In the Standings tab, you can view all teams belonging to programs with Standings enabled. Standings fields that the program organizer has configured will appear as columns in standings.
There are multiple ways to communicate with the app. Push notifications are also sent when chat messages are sent, and when events have been updated or cancelled.
|⚠️ If no chats or coach notes have been sent by team members yet, you will see this screen on the Communications tab. If your program organizer has disabled communications for your team, you will not be able to see the Communications tab, nor send chat messages and coach notes.|
Coaches and staff members have the ability to send Coach Notes, which are high priority messages which will post as an alert in the app, send an email to all team members, and send as a push notification on team members' phones. You can view coach notes in the Communications tab and the Home feed tab.
Create Coach Notes
You can create a coach note by clicking the + button in the top right hand corner of the Communications tab and the Home feed tab.
Simply type in the title and copy (which can include URLs), and click Send note.
You have the option to send this as an urgent message which will tag it as "Urgent" in the app, and you can also send it as an email to make sure your team members see this coach note.
Replying to Coach Notes
You have the ability to reply to a coach note sent by staff members besides yourself by clicking into the coach note, and clicking the Reply button, which will take you to a direct chat message with the staff member who sent the coach note. Team members and staff are also able to reply to your created coach notes and start a chat message with you, by following the same steps.
Deleting Coach Notes
If you want to delete a coach note so that you and/or your team don't see it anymore, you can either click the Delete button in the coach note or, on the Communications tab, you can swipe left which will display a trash can. As a staff member, when you click the red trash can, you can just hide the message for yourself, or if you created the coach note, then you can delete it for everyone.
In the Chat tab, you are able to click the ➕ sign in the top right corner to chat message with the whole team as well as individuals on the team, including staff and parents. Important: Chat recipients must have also downloaded the LeagueApps Play app with chat in order to see the chat messages sent to them.
You will receive a push notification on your phone when you are sent a new chat message in the app. An email notification will not be sent.
You are also able to delete individual chat messages by holding down on the message, and tapping the Delete popup. To delete a whole chat thread, swipe the conversation to the left on the Communications tab.
|⚠️ For Android users, your Play app icon on your phone home screen will show a red notification icon when you have received a new chat message. To clear this red notification icon, swipe down from your phone's main home screen and then clear notifications for the Play app.|
If a parent or coach or player over 18 years of age hasn't downloaded the Play app, then you will not be able to chat with them directly in the chat thread. If you do send someone marked in red a chat message, they will receive an email providing them with the missed chat message and a link to download the Play app to view it there.
Contact players or staff directly from the Roster by clicking on the person's name and choose the desired communication method [Call, Message, Email.]
For any tournaments scheduled through LeagueApps, participants can view their tournament schedules, brackets, standings and rosters in the LeagueApps Play mobile app.
The My Account tab which can be viewed by clicking the person icon in the top right corner of the app, shows you all of the Members, Teams, and Organizations that your account is associated with.
Manage Account & Pay Invoices
In the My Account tab, tap the Manage & Pay button, select which organization you're looking to manage the account for (if you have more than one), and then you'll be brought to the Manage & Pay screen for that organization.
On the Manage & Pay Screen, if you tap the Edit account settings link, you will be able to view and edit your email address, password, and email notification settings.
Add & Edit Family
On the Manage & Pay Screen, if you tap the Update your family link, you will be able to view, add, edit, and delete family members on your account.
By clicking into the Organizations listed, you can view upcoming programs for the organization, as well as any listed social media accounts. If you are a designated scorekeeper, and have been adding on the program-level, you will be able to add game scores for any programs you've been added to. You will see an Add scores link under the respective program(s).
On the Help tab under My Account, you can find links to view tutorials and FAQs, and turn on tooltips to guide you through the mobile app.
Frequently Asked Questions
Visit your team's website and register for the team; then use those credentials to log in to the app.
You can use your email instead of your username. Click Forgot password? and then enter your email address. You will receive an email shortly to reset your password.
I'm not on a team, how do I use the app?
You need to be registered with a team to use the app. Visit your team's website and register for the team; then use those credentials to log in to the app.
I don't see my team, what do I do?
Contact your coach or team administrator to confirm you are registered with the correct team.
Why am I not receiving an email notification when I am sent a chat message in the app?
Chat recipients receive push notifications on their phone when they receive a new chat message. An email will not be sent.
Why am I unable to chat with a select parents on my team?
Chat recipients must have also downloaded the LeagueApps Play app in order to see the chat messages sent to them.
How do I edit a player's information or picture?
Login to your team's LeagueApps website. On your member dashboard, click Edit Profile make the desired changes and then click Save Changes.
How do I contact a player or coach?
You can contact a player or coach by sending them a chat message in the Chat tab; or on the app's roster page, click on the person's name and choose [Call] [Message] or [Email].
What are my login credentials for the LeagueApps Play app?
To login, you should use the same email and password as the account used when registering to the team. If you forget your password, your program administrator will no longer be able to change it on your behalf. You will be required to change it yourself by clicking the Forgot password? on the login screen. For more details on password resets, click here.
My schedule seems to be showing up in Eastern Time, but I'm not in that timezone - how can I fix this?
Why can't I delete chat messages or conversations?
How can I add a clickable URL in my practice's details section?
Currently, you are unable to hyperlink any URLs on the Event Details page. You can include URLs in your coach notes or chat messages in the Communications tab.
Why don't I see the Create Location button in my Play app?
You need to have the permissions to create locations. Please contact your program administrator if you are not seeing that functionality. Additionally, be sure you have updated to the latest version of the Play app.
Why don't I input game scores in my Play app?
Your program administrator must assign you as a designated scorekeeper for each team or program where you should input game scores. Please contact them for more information.