Issuing credits to site members is an alternative to issuing refunds. A member can have a running total of credit to use on new registrations. You can Allow Site Credits as a Site-Level setting or Program-Level setting.
Navigate to Settings > Registration Settings > Allowances for Special Discounts > Allow Site Credit (check box)
Enabling Site Credits at the Site-Level will automatically allow Site Credits for all new programs that are created.
If you do not Allow Site Credits, as a site wide setting, you can manage this setting within each program's Registration Settings.
Navigate to Manage > Programs > find the program you want to setup > click 'Registration Options'
Scroll down to 'Allowances for Special Discounts' and check or un-check Allow Site Credit.
How to Add Credit to a Member's account
- Go to Manage > Members
- Search a user's name and click the name
- In the Member Details you will find a "Credits & Invoice" section.
- Click the 'Add Credit' button to add or edit the Member's Credit amount.
- On the member's Credit page, you can change the Amount, add a Description, and set an Expiration Date for the credit.
Give a Member Credit through a paid invoice.