LeagueApps has a list of automated emails that are sent to members of your LeagueApps site. These emails are sent automatically from your LeagueApps account in various situations.
You can customize the default email settings that are sent out in these automated emails by going to your account's email settings: Customize Your Email Settings
Below are email templates for the main automated emails on LeagueApps:
- New Account Created
- Registration Confirmation
- Registration Edited
- Invoice Receipt
- Payment Reminder
- Game Reminder
- Game Change Notification
- Game Cancelled
- Event Cancelled
- Team Player Invite
- Site Credit Applied to Invoice
- Auto-Bill Success
- Auto-Bill Reminder
- Auto-Bill Failed
- Check-In Notification
- Program Staff RSVP Notification
| ⚠️ Responses to automated emails are sent to the Default Reply-to Email, which is designated in the Email Settings. |
New Account CreatedSent when a member first creates their LeagueApps account with the Organization.
⚠️ This is not a Program or Team registration confirmation which you can see an example of below. |
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Registration ConfirmationSent when a member successfully registers for a program.
⚠️ A Team Player confirmation email will also list the Team name under the Program name. |
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Registration Failed, No PaymentSent when a member registers for a program but doesn't make a payment so the registration fails.
⚠️ When the program uses a strictly enforced payment deadline, members have 30 minutes to complete the payment before their registration is automatically deleted. |
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Registration PendingSent after a member registers for a program but does not make a payment. The registration is in a pending status. |
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Registration EditedSent when a change is made to the member's registration. |
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Invoice ReceiptSent after a successful payment is made. |
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Payment ReminderSent when a member has an outstanding balance on their invoice. Can be determined by program settings or manually triggered. |
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Team Player InviteSent when a member is directly invited to register for a team. |
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Game/ Event ReminderSent when there is an upcoming game or event.
⚠️ These are determined by the Program's Preferences and can be automatically triggered anytime from 1-5 days before the event or game. |
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Game/ Event Change NotificationSent when there is a change or update to a game or event. |
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Game Canceled NotificationSent when a game is canceled. |
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Event Canceled NotificationSent when an event is canceled. |
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Game/Event RSVP Response NotificationSent when a player RSVP's to a calendar game or event. ⚠️ RSVP Notifications can be adjusted from the member dashboard of the Primary Staff Member. For more information, see our guide on RSVP for Parents, Players and Coaches |
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Game/Event Check-In NotificationSent when a player is Checked-In to a game or event. |
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Site Credit Applied to InvoiceSent when the member's site credit is used on an invoice, either by the member or by an admin. |
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Payment Plan InvoiceAuto-Bill SuccessSent when a payment plan installment is successfully paid after Auto-Pay triggers. |
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Payment Plan InvoiceAuto-Bill ReminderSent when a member has an upcoming payment plan installment due and the invoice is on Auto-Pay. ⚠️ These are determined by the Payment Plan Settings and can be sent up to 14 days before the installment due date, with the option to send follow-up reminders if the payment lapses or fails. |
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Payment Plan InvoiceAuto-Bill FailedSent when Auto-Pay attempts to pay a payment plan installment but fails.
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