To help you spread the word to your parents and players about signing in to their LeagueApps Member Portal using an MiLB.com account, here is a communications toolkit which you can copy + paste from.
We know that you have your own way of communicating with your parents, players, and staff, so this language is just meant to offer guidance — feel free to tailor it however you’d like!
Post-Launch Email To Send Your Members
"Hi [fill in here],
As a member of our Club, you previously set up a LeagueApps account when you registered, and use your LeagueApps account credentials whenever you sign-in to our Club dashboard to register, RSVP, view schedules and rosters, send messages, etc. LeagueApps powers our registration, payment processing, messaging, and more.
Starting today, you now need to use an MiLB.com account in order to sign-in to our Club dashboard. If you don’t have an MiLB.com account, please create one here: https://www.milb.com/registration - NOTE: please use the same email address as your existing LeagueApps account.
You will then be able to use your MiLB.com credentials instead of your LeagueApps credentials. Here is a guide for you to learn more about setting up and using your MiLB.com account to sign-in to our club dashboard.
If you have any questions, please let us know.
How To Answer Participants’ Questions on MiLB.com account logins
Help! I’m having technical difficulties logging into my MiLB.com account.
If you already have an MiLB.com account, please escalate issues with MiLB.com using this contact information: https://www.milb.com/about/contact-us
What if I use my LeagueApps account to access other organizations’ programs?
You will only use your MiLB.com login for MiLB-affiliated programs, and will still have to sign-in to other organizations powered by LeagueApps using your LeagueApps credentials.
Where can I create a MiLB.com account?
If you don’t already have an MiLB.com account, you can use this link to create one: https://www.milb.com/registration - NOTE: please use the same email address as your existing LeagueApps account.
Where can I sign in to my MiLB.com account?
If you already have an MiLB.com account, you can use this link to sign in: https://www.milb.com/login
What if I forgot my MiLB.com account password?
You can reset your MiLB.com account password here: https://www.milb.com/forgot-password
If I change my password in my LeagueApps account, will that change my MiLB.com account password?
No, your LeagueApps password is overridden by your MiLB.com password.
How do I know which email address I used to create my LeagueApps account?
When you registered for your MiLB-affiliated program, you created an account at the same time. Whichever email address you used to register, is the one used to create your LeagueApps account.
What is LeagueApps?
LeagueApps is a technology platform that MiLB uses to power their registration, payment processing, messaging, and more. LeagueApps helps MiLB run more efficiently so we can focus on what’s important—play!