The Next-Gen Tournaments: Abandoned Registration Report includes all potential participants who added a program to their cart and did not complete registrations. This data is available across your organization and for individual or multiple sites within your organization. The information in this report provides valuable insights for targeted marketing efforts.
Navigation
To view this report, navigate to the Reporting icon and select Reports option under the Analytics header. Then, navigate to the left-sidebar, and select Abandoned Registrations under the Next-Gen Tournaments section.
Abandoned Registrations
You can now directly target abandoned registrations in our next-gen tournaments offerings. The Abandoned Registrations table allows you to target abandoned registrations in next-gen tournaments programs with the following status types:
- CREATED: Added registration to cart and did not complete
- PROCESSING: Checkout from cart was attempted, however either the payment was declined, or capacity limit was already reached
Exporting, Bookmarking, Sending, & Scheduling
Any report or dashboard from LeagueApps Analytics can be exported by selecting the three horizontal lines in the bottom left corner of the screen, and then selecting Schedule export or Send now. If you have filtered your report, click here for instructions to export it.
You can choose to schedule exports at specific days and times, and with specific conditions (e.g. only if new data has occurred).
You can then choose email addresses—whether they’re part of your organization or not—to send it to, and the cadence you would like the export to occur at. Depending on the report or dashboard, you can export the data as CSV, Excel, or PDF.
Schedule Sends of a Filtered Report
On any report, scroll to the three horizontal lines in the bottom left corner of the screen, and then select Schedule export.
Click Add Schedule.
Add your recipient email address, and update your subject and message as desired. You can choose to select the type of attachment that you want: Excel, PDF, or PNG. Then, scroll down to continue the setup.
Select the frequency you want your scheduled export to run.
Click Customize Control Values to set up your filters. Search the box next to Controls to see what filter options you have available. After you select the control choose which Value you would like to filter on. For example, this user has selected Site-Name “LeagueApps Soccer” and Registration Date “Last 2 Months”
| ⚠️ If you set local filters on your workbook they will NOT update. You must Customize Control Values. |
Additionally, you can run queries as a recipient if they have different permission levels from you or send the files as a .zip file.
Click here to learn about the other reports available in LeagueApps Analytics.