CIM Setting

Please follow these instructions in your account, it only requires you to log in to your account and make a few clicks - nothing that will disrupt or disturb your live site or payments at all.

We need you to turn on the CIM setting in your account. In your account go to Tools > Custom Information Manager (on the left) > click ‘Sign Up' at the bottom (see screenshot)

Please note: For some older versions of merchant accounts there may be a $20 monthly fee associated with this setting. The last screenshot will outline this cost.



Step 1:

Log into your account and click on "Customer Information Manager" on the left side.

Step 2:

Sign up for CIM by clicking on the link on the bottom of the page.

Step 3:

Agree to the terms and conditions. There may be a fee of $20 a month for some accounts.

To learn how to turn on your transaction detail API you can click here!


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