Composing & Sending Bulk Messages

Last Updated: Oct 18, 2017 03:51PM EDT
Need to get the information out to all or a targeted group of your members? LeagueApps provides a powerful messaging tool to get the job done!

Communication is a major part of running a program, and LeagueApps has made it easy to reach out to your members for a multitude of reasons. Whether it’s a game cancellation, upcoming registration, a reminder to make a payment, or just to send a wrap up email at the end of the season, we’ve got you covered.

Composing & Sending Bulk Messages
Filter Options
Message Type
Compose Your Message
Send Your Message
FAQ


Step 1: Filter Options
A) Filter by Site Members
- All Site Members (Both Male and Female, Only Males, Only Females, Member Location)
- All Email Contacts (You can manage your mailing list at "Messaging > Email Contacts")


B) Filter by Programs and Games will provide the following options:
- By Programs and Teams (Program, Program State, Sport, Season)


- By Games (Date and Time, Locations, Types)
If sending a game cancellation email and “Yes, cancel them” is selected, your schedule will be automatically updated to reflect the cancellation.



- By Roles, Status and Payment Status


C) Send to Admins only or Also send to admins
- Choose one of these options if you want to contact all, or just some, of your site administrators.


D) Send as an Opt-Out newsletter
- This will exclude members who have asked to opt-out of emails. We recommend you always select this option, UNLESS the information is critical. 



Step 2: Choose Your Message Type
A) An email
- This will only send an email to your members
B) An email and a text message
This will allow you to create email content as well as text message content.
C) A text message only
- This method is recommended for time-sensitive information.  Note: Due to network carrier restrictions, we limit the amount of texts sent to 500. If you need to send more, you will need to break the messages into groups, and send in waves.



Step 3: Compose Your Message
A) From Name
This is the name that will be displayed in the “From” column of your members' email client. It will auto-populate as your Org name
B) Subject Line
- Briefly describe your message content!  Remember, you want to grab the attention of your members, so things like “Important!” and “Game Changes!” are good attention grabbers to make sure your emails are being opened


C) Email message content
- Now is your time to shine! You can use the message editor to compose the message to your liking. You can also use an Email Template to save time from formatting your messages each time


D) Include custom header/footer content
- You can edit your header and footer directly from the messaging page by click the “edit email content and settings” link.  Learn more about header and footer content here.


E) Text Message Content (if applicable)
Text messages are limited to 160 characters, but we’ve provided a tool to help shorten URLs to cut back on your character use!


Step 4: Send Your Message! 
A) Preview Email
Clicking this will give you a preview of your email before you send!
B) Send a Test
If you want to send a test message before sending it to your members, simply click the “Send Test Email” button and enter in the email address you’d like the test to go to.

C) Send this Message
When you’re ready, hit this button to send your email!





Messaging FAQ
1) How can I send an email to multiple parents on a family account?
- Any emails targeted to youth members of a family account will be sent to all Parent email address(es) in the family account.

2) How Much are Text Messages if I go over the 1000 monthly limit?
- 100 Text Messages are included each month, after that, each message is $.01, and will be added to your monthly LeagueApps Invoice.



Other help articles for messaging:
Email Attachments
Email Templates
Email Settings
Tracking Sent Messages
Include an Unsubscribe Link

 

If you have any questions regarding refunds, feel free to use our help lines:
- Email: support@leagueapps.com
- Phone: 1-888-208-0210
- Live Chat (if available)


Play Forever!

support@leagueapps.com
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